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Help & support

Find answers or prepare a support request.

Common questions

What is included in a campaign?

The $5 package includes seven complete days in the home gallery, one post each on Instagram, Facebook, Pinterest and X, one article on Bomtack and a delivery report.

What size should my flyer be?

Upload a JPG, PNG, or WebP flyer up to 10 MB. We recommend 1080 × 1350 px, but other sizes are accepted. The platform preserves your design.

Where will my campaign appear?

Your ad appears in Bomtack’s home gallery for seven complete days. Your article is published on Bomtack. One social post is included on each supported Bomtack account: Instagram, Facebook, Pinterest and X.

How do I add my article?

In Create your ad, write or paste your article in the Promotion step. Use the editor to format it. Review has Read article and Edit links so you can check and revise it before approval.

Does Bomtack guarantee customers?

The package covers agreed publication and gallery placement. Views, clicks, customer inquiries and sales are not guaranteed.

What is working in this preview?

Browsing, filters, ad previews, editable drafts, article editing and social previews. Accounts, payments and automated social publishing are not connected.

How do I get help with an incomplete delivery?

Once live, provide the order reference and the delivery that needs attention. All sales are final; campaign purchases are non-refundable, except where required by law. Delivery issues can be reviewed for correction. No real orders exist in this preview.

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